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Why We Can't Always Provide Spare Part Specs

Posted by Motion RC on |

  • Category: Customer Service
  • The spare parts that we carry are direct replacements for the parent products the manufacturers produce, and the manufacturer does not generally provide specific dimensions for them.

    Since our Customer Service Team Members are not at the same location as the warehouse they do not have the ability to measure these parts and the warehouse is simply not equipped to handle these requests.

    With over 10,000 spare parts in stock it is not feasible nor cost effective to go back through each item to obtain measurements and post them to our website. For those customers engaged in custom projects, if you order an item and it will not work for you then you can simply return it for a full refund if it is new and unused.

    Please visit our Product Returns information page for more details here.



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