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Motion RC Knowledge BLOG — FAQ

Why Did Motion RC Update Their Website?

Posted by Motion RC on |

  • Category: FAQ
  • In June of 2016, we launched a whole new website look and layout..."Motion RC 2.0" if you will.  While many are appreciating the new website, there will always be some that wonder what was wrong with the original site.  After all, they might say, "If it ain't broke, why fix it?"There are many reasons, some of the key reasons are listed below to help give our customers some insight into the update.The New Website Is "Responsive" -  What does that mean?  It means that our website is now designed to look good on all screen resolutions and platforms be it...

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    Why Can't I Find (Insert Part Here) In The Shipping Box?

    Posted by Motion RC on |

  • Category: FAQ
  • It is a very common occurrence for customers to contact our customer support agents saying there are parts missing from their order. Usually it's something like a battery or propellers or other smaller part items.  99% of the time, the customer locates the part(s) after our customer service agent kindly requests a more thorough inspection of the box.   The packers and shippers in our warehouse often need to be creative in order to get all the parts the customer ordered in one box if at all possible.  The foam inserts have many crevices and holes throughout the mold of...

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