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Do you offer same day shipping?

Posted by Motion RC on |

  • Category: Customer Service
  • While Motion RC makes every attempt to ship orders on the same day they are placed, during peak periods we must prioritize the shipment of orders based upon the shipping method chosen by our customers. On peak days we will ship UPS Worldwide Air first, followed by UPS Standard Ground. Once all the paid shipping orders are shipped, we process all orders which have selected Free Shipping or Super Saver Shipping as the shipping method.

    The cutoff for same day processing of expedited shipping orders is 14:00 Central Europe Time (CET) Monday through Friday. Expedited shipping includes UPS Worldwide Air. If it is after 14:00 CET and you would like your expedited shipping order processed, please call (do not email) our customer service department at +31-30-8080557, and a representative will advise you if same day shipping is possible. Please note that our shipping carriers leave our warehouse at approximately 16:00 Monday through Friday, so no orders can be shipped after this time and no orders are shipped on the weekend. 

    IMPORTANT - If you want to ensure the fastest possible processing time of your order, especially during peak days (Mondays) and peak season (November to December), we strongly recommend that you choose a paid shipping option during checkout. 

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