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Order Cancellation - How To cancel your order

You can cancel your order at any time as long as your order has not completed the fulfillment process at Motion RC's warehouse. If you have received a shipping confirmation via email, your order has completed the fulfillment process and therefore cannot be cancelled. During normal business hours (Monday through Friday 08:00 to 16:00 CET) customer orders are typically fulfilled in less than one hour, so you must act quickly if you decide to cancel your order. If you missed the cancellation cutoff, you can return unopened, unused merchandise for a full refund with no restocking fees.


  • To request an order cancellation, fill out the new ticket form below.
  • Be sure to include your order number in the ORDER DETAILS section.
  • You will receive an email confirmation once your request has been processed.